Effective Date: 2024

At MOANA PROPERTY BRISANE, we are committed to protecting your privacy and ensuring that your personal information is collected, used, and disclosed in compliance with the Privacy Act 1988 (Cth) and the guidelines set by the Office of the Australian Information Commissioner (OAIC), as well as regulations from the Office of Fair Trading Queensland. This Privacy Policy explains how we collect, use, and handle your personal information when you use our website, www.moanaproperty.com.au, and our services.

1. Collection of Personal Information

We collect personal information necessary for us to provide our services, including but not limited to:

• Name, address, and contact details (phone number, email, etc.)
• Financial details and property preferences
• Information required for property transactions (e.g., identification documents)
• Details provided through online forms or inquiries

We collect this information directly from you when you use our services, visit our website, or communicate with us via email or phone.

2. Use of Personal Information

We use the personal information collected to:

• Provide real estate services, including property listings, appraisals, and transactions
• Communicate with you about property options, marketing, and promotions
• Comply with legal obligations under the Privacy Act 1988 and Office of Fair Trading regulations
• Improve our website and tailor services to your needs

3. Disclosure of Personal Information

We will only disclose your personal information to third parties when:

• Required by law, the OAIC, or the Office of Fair Trading Queensland
• Necessary to complete a transaction, such as to conveyancers, financial institutions, or developers
• We have obtained your consent to do so

4. Security of Personal Information

We implement security measures to protect your personal information against unauthorized access, misuse, or disclosure. These measures include secure data storage, restricted access to data, and staff training in data protection.

5. Data Storage and Retention

Your personal information is stored securely, whether electronically or physically, and is only kept for as long as necessary for the purposes outlined in this policy or as required by law.

6. Accessing and Correcting Your Information

You have the right to request access to and correction of your personal information. To do so, please contact us via our contact form on our website, and we will respond promptly.

7. Cookies and Website Use

Our website may use cookies to enhance user experience. Cookies are small data files stored on your device that help us understand website usage patterns and improve site functionality. You can adjust your browser settings to manage cookie preferences.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the Privacy Act 1988, or Office of Fair Trading Queensland requirements. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

MOANA PROPERTY BRISBANE

Phone 07 2000 4880 |International +61 7 2000 4880

PO Box 1188, Spring Hill, Queensland, Australia, 4000

Email Us, Click here.